Work Experience
Roche Diagnositcs
Communications Manager, Global Diagnostics – October 2022 - June 2023
Lead for all internal site communications for Roche Bay Area sites (Santa Clara, Pleasanton, San Jose).
Led internal site communications strategy for Roche Bay Area sites, supporting over 4000 employees.
Editorial strategist for internal blog, which reached over 23,000 employees across the globe.
Implemented a strategy to create a robust virtual community, reducing reliance on email.
Launched a site-employee newsletter to promote internal blog content, which had an average open rate of 3000.Developed content for and launched a new employee orientation process (“Roche Foundations”), onboarding over 70 employees during the pilot phase and engaging leaders from DEI, People and Culture, Facilities, Events, and Communications for support.
Established operational processes for site communications, resulting in a 20% consolidation in employee comms.
Partnered with Business Resource Group (BRG) Lead to support DEI communications at Roche.
Led geographically local crisis communications and conducted employee persona research to support creation of audience-specific content.
Lyra Health
Corporate Communications manager – December 2021 - September 2022
Content Marketing Specialist – August 2020 - December 2021
Owner and strategic leader for all owned external channels; focus on Lyra blog and organic social media platforms. Developed company’s first internal communications programs, including crisis communications framework. Promoted in December of 2021.
Owner and editorial strategist for all owned media channels, including Lyra blog and organic social media platforms.
Set strategic editorial direction for company blog, resulting in a 57% increase in page views and a 62% increase in time on page. Supported SEO best practices and strategy.
Developed and executed social media strategy, achieving a 131% increase in followers and a 93.7% increase in total engagement.
Led and participated in organic social media and other content marketing campaigns and established operational processes for campaign teams.
Established a cross-functional crisis response team and process framework.
Developed messaging frameworks, alignment best practices, and analyzed content performance.
Contributed to DEI-related internal and external communications.
Oxygen
Content Marketing and Communications Manager – March 2019 - June 2020
Editorial strategist for all owned external channels, including Oxygen blog and social media platforms.
Developed written long-form marketing content and supported marketing campaigns.
Produced company commercials and managed content creation, including directing 10 commercials and series.
The Scleroderma Research Foundation
Marketing and Communications Manager – September 2018 - March 2019
Manager of owned and earned media at the Scleroderma Research Foundation (SRF).
Led foundation’s first wholistic rebranding campaign in 15 years and first website update in 4 years, including integrating SEO best practices into web content.
Led editorial strategy for content creation and development for patient advocacy, outreach, and awareness, reaching 5000 patients and advocates nation-wide.
Led multi-channel content creation and marketing campaigns for charity fundraisers.
Managed paid and organic social media platforms.
Eonite Perception
Communications Associate – August 2016 - August 2017
Year-long, pre-graduate school fellowship that supported CEO and Marketing Director at Eonite, a virtual and augmented reality positional tracking startup based in Silicon Valley.
Wrote blog content for company website, using SEO best practices.
Supported PR and marketing content development, resulting in positive coverage by top technology publications and analysts.
Assisted in the planning of company presence at CES 2017.
DoZen
Communications & Content Contractor – June 2020 - August 2020; August 2022 - January 2023
Intermittent and ongoing relationship as a communications management and content marketing contractor with DoZen, an enterprise internal communications platform.
Developed initial editorial strategy for company launch.
Provided communications management and content marketing services.Writing B2B content for DoZen website and blog.
Developed company Brand Book, B2B content, and social media content kick-off.
Supported sales enablement and earned media content development.
Contracting Experience
Additional Skills
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Wordpress
Squarespace
Staffbase
Mailchimp
Google Analytics
University of Cambridge
2017-2018—MPhil Education, First Class; Critical Approaches to Children’s Literature
University of Southern California
2013-2016—B.A. Cum Laude English Creative Writing and
Social Sciences with Emphasis in Psychology
Education